Service

"Basis" company’s equipment are manufactured in compliance with the highest quality standards and with usage of the best materials. We always support our customers, starting from the project development and pre-examination till the commissioning. Our Customer service provides uninterrupted work of your manufacturing. We appreciate your time, so our service experts solve most of the question abour adjustment and equipment maintenance during 24 hours.

The service includes:

  • development of an equipment placement;
  • development of recommendations for the packaging material and type of packaging;
  • commissioning and staff training;
  • integration of new equipment into the existing line with full automation of the worksite;
  • equipment modernization;
  • additional devices and components installation;
  • warranty;
  • supply of spare parts.

Engineers of the customer service are always available for your calls 24 hours a day, 7 days a week.

Find out more information about our service from a specialist in your area.

Customer service in Russia and Belarus

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Customer service in Ukraine

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